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PeakView by Horseshoe Lake Apartments
- Apartments
- Loveland, CO
About this business
Location details
341 Knobcone Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Incredibly Helpful Staff I moved here from out of state and didn't have a chance to look at apartments before the move. The staff at Peakview made the whole process incredibly easy and stress free. When I arrived at my new apartment (previously site unseen) I was pleasantly surprised. It looked just like the photos I had been sent and everything I had been told over the phone was completely accurate. One of the staff walked through the apartment with me the day I moved in to make certain everything was in working order. She ... read more
Good Value These apartments are in a prime location between Fort Collins and Loveland which works great for me and my wife. We liked the open floor plan and the amount of space.
Services paid for but not provided We pay $160 mo in miscellaneous fees. $30 for valet trash services that are not being provided. They continue to make us pay even though the service is not provided.
Business response:
Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at (855) 201-0167 at your earliest convenience. Thank you
Apartments are very... (Verified Renter) Apartments are very small, walk-in closet super small, washer and dryer beat clothes up. No opt out of door to door trash pickup. A quiet complex, mature landscape, nice staff.
Bedrooms dont warm... (Verified Renter) Bedrooms dont warm up well. Bathroom floor leaking to lower apartments ceiling. Trash bins could be more conveniently located. Outside of those items everything has been great.
Too many fees... (Verified Renter) Too many fees to move in. Rent much higher than similar complexs
Gone Downhill I would not recommend living her anymore. I was a resident here for four years and over the course of those four years saw the place deteriorate from a maintenance perspective and from a neighbor perspective. In my four years living here there were two incidents involving firearms, the most recent of them being an attempted armed robbery. Something I had never experienced anywhere in northern Colorado and I lived in some not so great places while going to school at CSU. Maintenance requests are generally carrie... read more
Business response:
Thank you, Wesley, for your review & feedback. We value all opinions good and bad. Apartment living can be sometimes challenging . We are held to a high standard of policy and procedures outlined in your signed lease agreement. If you would like to come in and speak to me in person I would be happy to explain them by line item. I am in the office Monday-Friday 9am-6pm. Geri Albanese-Community Manager- 970-461-4957.
The lack of... (Verified Renter) The lack of phone follow up is terribly disappointing. I have called twice for my application status and no call back. Already Paid a deposit. Really getting nervous about the response I will get after moving in
Business response:
Thank you for the review. I am so sorry our communication response was not what it should be. If you need anything going forward please feel free to contact me directly, Monday-Friday 9am-6pm at 970-461-4957or email me at geri.albanese@steadfastliving.com. Thank you again for bringing this to my attention. Sincerely, Geri Albanese Community Manager
We were told... (Verified Renter) We were told by local police that the area was a “bad” neighborhood. Our cars were broken into twice and we had to chase someone off that was trying to break into our work vehicle.
Business response:
Thank you for taking the time to write a review. I would love to speak to you in regard to the concerns mentioned. Please feel free to come into the office or call me direct. I am in the office Monday - Friday 9AM-6PM or can be reached at 970-461-4957. Thank you again for your feedback and I hope to hear from you soon. -Geri, Community Manager
Frequently asked questions about PeakView by Horseshoe Lake Apartments
How is PeakView by Horseshoe Lake Apartments rated?
PeakView by Horseshoe Lake Apartments has a 4.4 star rating with 375 reviews.
When is PeakView by Horseshoe Lake Apartments open?
PeakView by Horseshoe Lake Apartments is closed now. It will open at 10:00 a.m.