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9611 West Broward Blvd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
tried to book a prenatal appointment about 6 times in 5 days and every single time it was done incorrectly. i was specific all 6 times that i needed a zoom appointment and was scheduled an in person appointment over and over. i had to wait on hold and talk to inept employees who continued the end cycle of apologizing and continuing to do anything correctly. i was also told a supervisor would be in contact with me but that never happened at this point im glad this happened now while pregnant instead of with a sick baby. this ... read more
I've been coming here for the past 17 years and for the first time yesterday I came across a very unpleasant and unprofessional staff member named NIKYRA she's a medical receptionist.i asked to speak to my sons doctor because I had a question and she was extremely rude and had the worst attitude like I said I never had an issue in 17 yrs but this young lady had a nasty nasty attitude not only with me but with everyone that was coming in the office as well, very uncalled for and not necessary.
I have been a patient of this location of Pediatric Associates since 2012 and I loved how much they treated me like family and continually looked after and out for my girls. That all changed in 2023 as the turnover in staff and wait times have become unacceptable. I have waited for over an hour and 25 minutes and still haven't been seen by the doctor. I thought it was an anomaly earlier this year for a sick visit (which was scheduled) but this well check up has lasted too long when dealing with kids. As much as I live th... read more
If you have an appointment, it doesn't matter. If you get here on time or early you will still wait a good 30-40 mins to go back to a room where they make you wait another hour to be seen by a doctor. Horrible customer service and they have no regard for peoples time, they could literally care less. I get things happen and maybe an appointment goes a little longer, but what's so hard for one of the 10 nurses standing outside the doors to check in and say "you have 2 patients in front of you, it will be (this long)" ....??... read more
Business response:
Carlie P., we apologize for not meeting your expectations. Thank you for taking the time to leave a review of your experience. We are sorry to hear that you decided to leave our practice. We would like the chance to speak with you about your grievance. Please contact us at customerservice@pedi atricassociates.com at your earliest convenience. Thank you.
This is not about children, this is all about making money . I went there with completely healthy child , needed paperwork for school. He received 2 vaccines and bill was over $1300 !! THIRTEEN HUNDRED!! When I called about it they said , not our problem, this is our prices !! My kid is 16 yo with all up to date vaccines, NEVER ever i've seen this bill before with the other doctor. You can be sure, this business will never see my child again .
Business response:
Natalia B., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation.
If you have 2 hour or more for a doctor appointment this is the perfect place to Waste your time. I wish I could give 0 start
Business response:
Yi B., we are disappointed to hear that you did not have a more positive experience with us. Please know you can reach out to us at 954-414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
Let me start off by saying that the - entire - practice is faulty , not just one location . On top of the fact that every single location I looked up for them , has HORRID bad reviews , the entire practice is simply faulty. what do they do that's so bad ? to start , they like to take over existing small privately owned pediatric offices and run them in the ground ,then closing that location all together, orrrrr, taking over and ruining everything buy changing everything to their own ways . anyone who's familiar with coral ... read more
Business response:
Diablita A., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation.
We waited for 1 hr 10 min before anyone even came into the room to acknowledge we were there and apologize for the wait. It was then another 40 min before the doctor came in after asking if we could just see another doctor since we were not seeing our regular doctor & anyone would do. The total visit was 2 hr 20 min.
Business response:
Heather, we appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com.
Rude, incompetent and unprofessional staff. The Receptionist will argue back and forth with patients unnecessarily.
Business response:
Krystina, we apologize for our delay in reply. We appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com.
Pediatric Associates - Plantation has a 4.4 star rating with 1,880 reviews.
Pediatric Associates - Plantation is closed now. It will open tomorrow at 8:00 a.m.