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13810 24th Ave N, Suite 430, Plymouth, MN, 55441, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Luis was amazing. My Trim and Pella Windows are amazing.
Just had a new entry door system installed this morning. Jim was our installer and he did a fantastic job. He removed and subsequently replaced all of our interior trim almost like an artisan. Door system looks great. Well done and thank you. Definitely a five star rating!
Excellent Company, front door and storm door, patio doors, great customer service and care about customers
Our virtual trouble shooting session with Shawn was very helpful! He was very good at educating us about our motorized blinds, walking us through the fix to our issue, giving us more options for personal customization and even reminded us to change the batteries on our remotes!! We couldn’t have done all this so easily without him!! Thanks Shawn!!!
Business response:
Thanks so much for sharing!
I am pleased with all four windows I ordered from Pella. They look great and work well. However, one of the windows developed a hair-line crack in the windowsill. The response from Pella when I called the office about engaging the warranty was professional, prompt, and competent. They asked for pictures of the problem, found my order in their computer and within two workdays assigned someone to replace the window and solve the problem at no cost. I am very pleased with how they quickly accessed the warranty and fixed m... read more
Business response:
Thanks so much for sharing! -SM
Was just on the phone with Jenny...she provided great customer service. She listened to my problem with some Pella windows that I own and setup a virtual meeting with a technician. It will be a a journey to solve my problem but Jenny definitely started me down the path. She gave me confidence in Pella to solve my issues. Thanks Jenny!
Business response:
Thanks so much for sharing!
Chris came over at the scheduled time and helped us select new windows for our sunroom. Service was excellent. Excited for our new windows. Thank you!
Luis did a fantastic job. He was professional, friendly, and attentive to detail.
Jack and Elijah just dropped off our windows for installation. They were very polite and professional. We've been impressed with Pella and their customer service from the beginning of this process and know that the same care and attention to detail will be applied during the installation process.
Pella Windows and Doors has a 4.8 star rating with 2,420 reviews.
Pella Windows and Doors is open now. It will close at 6:00 p.m.