This profile has been claimed by the business owner or representative.
Pender Veterinary Centre at Chantilly
- Veterinarians
- Chantilly, VA
About this business
For more than 40 years, Pender Veterinary Centre has been a place where pet owners bring their beloved animal friends to receive care from an established team of passionate, experienced veterinarians. Today, Pender stands out amongst other animal care centers for its 24 hour, round-the-clock veterinary care, innovative and compassionate boarding and training, and for setting the highest standards for all veterinary teams through our philanthropic and development programs.
Location details
4508 Upper Cub Run Dr, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have two cats that we've boarded with Pender for almost four years. We are so happy with their services. Our cats came back home really happy after their last stay. We will be entrusting them to Pender's care in the future. It's a huge peace of mind to know that our beloved kitties are taken good care of.
Business response:
Thanks for your review, and for sharing your cats with us. It is good news our staff can keep them happy even when you are away. Regards, Helen M., Pender Vet.
I've been taking my dogs to Pender/Gateway off and on since 1997, and my main vet was located at this facility for several years. I have nothing but good things to say about it. I just had my shepherd there over Thanksgiving. He is not a big fan of kennels and can get very stressed when staying at a kennel. When I picked him up from Pender, he was much more calm and relaxed than when he's stayed at other places. And I think Pender is very reasonably priced compared to other similar kennels in the area.
Business response:
Thanks for your review, Shepherds are remarkably loyal to their family and will stress when they are separated. Sometimes with pacing and loss of appetite. Your dog must feel comfortable with the Pender Staff, and we are very glad to hear it. Kindest regards, Helen M., Pender Vet. Centre.
After we left, We contacted Pender and they made a 180 and helped my dog so much. Refunding us our money, and also giving him a free exam with one of their best vets and free medication. They did not leave me in the dust they certainly did great on turning this situation around and I do greatly appreciated it. Thank you Angela! Thank you Pender!
Business response:
It does appear that Bowe was given Purina EN while staying with us, rather than his regular food. We are very sorry for this mistake. While Purina EN is a healthy, very well tolerated, and good tasting diet, any change in a dog's diet can cause gastrointestinal issues. Thank you for staying in contact with us throughout the week after Bowe's stay. We are very happy that one of Pender's doctors, Dr. Denney, was able to help Bowe feel better quickly and, even better, that he is still doing well. As we discussed, we always s... read more
After taking a long time selecting pet care for my week-long vacation I chose Pender. It was a mixed bag that ended up being very expensive and perhaps not worth the money they charge. My dog is a 10 year old rescue from Fairfax Co. I've had her two months. I was hospitalized part of that time, so she has had a difficult transition. Never the less, she is a dream. She is so full of love and desires human affection. I explained this when I checked in. All was yes, yes. I chose an executive suite for her so my family and I c... read more
Business response:
I admire you for adopting an older pet, they are so very special, and often people prefer a puppy. Your dog sounds like she is sensible and easy to love, I hope after you shop around, you will pick us again. We would love to see her! Regards, Helen M. Pender Vet. Centre
What makes Dulles gateway retreat special is the fact that the staff are amazing. They are extremely hard working and attentive to the dogs in their care and they have superior customer service. I truly love this facility and their people. I also highly recommend the executive suites and cat boarding. Thank you!!!
Business response:
Thanks for your review, we look forward to seeing you all again. Regards, Helen M.,Pender Vet.
We have repeatedly boarded our two dogs at the Pet Retreat. The handlers know the dogs by name, and our dogs, who are VERY spoiled, go into the retreat and to the associates willingly. Our food and medication instructions were followed and the dogs are happy and healthy. We also like the fact that the facility has a vet on staff who can provide wellness and sick care (we have had shots updated there), as Pender is our regular vet as well. The staff goes out of their way to accommodate our and our dogs' needs, finding us ... read more
I had to put my cat in a resort for the holiday. I have only had to do it once before and I find the experience so stressful. I called at the last minute and found the Pender Pet Resort in Chantilly. I liked them because they have someone on site at the facility 24 hours a day/365 days a year. That gave me a lot of comfort. I was initially going to put her in another facility but they were closed for Christmas and no one was supposed to be there except to feed the animals in the am and pm. (I always wonder what would happen ... read more
Business response:
Thanks for your review, Cats prefer to be in charge, this doesn't mean they won't accept strangers bringing food and treats, they just prefer to remain detached (like royalty). With multi level condos and thier own yoga-like stretches, many would rather not be disturbed. If you would like your cat to get more excercixe/play time speak to the staff next time you drop off. Regards, Helen M., Pender Pet Retreat
Just used pender's boarding service for our dog Baci for the first time and was more than pleased! We picked her up and she was happy, smelling great from her bath, and slept the rest of the day at home. I think some of the negative reviews aren't necessarily the fault of Pender. Some dogs are just extremely nervous and out of sorts when they're put in a new place without the familiarity of their own home.
Business response:
Thanks for your review, Happy and Smelling Good, our job is done here! Regards, Helen M., Pender Vet Centre
I have boarded my "kids" at a variety of NOVA boarding facilities from 2001-2007 and was never satisfied with the care/treatment they or I received until in 2007 I found Pender Pet Retreat; then called Dulles Gateway. I, as well as my "kids", have been extremely satisfied with the service we receive by the staff at Pender Pet Retreat. The staff are extremely professional and friendly and they all show such joy and happiness whenever my "kids" arrive. My "kids" are also always very happy when they know they are going to Pen... read more
Frequently asked questions about Pender Veterinary Centre at Chantilly
How is Pender Veterinary Centre at Chantilly rated?
Pender Veterinary Centre at Chantilly has a 4.8 star rating with 139 reviews.
When is Pender Veterinary Centre at Chantilly open?
Pender Veterinary Centre at Chantilly is open now. It will close at 5:00 p.m.