Peninsula Post Acute

Carol 

on Yelp

a year ago

Patient sent home with some staff stating "unsafe discharge". Ants around the bed stand and on the bed. Medical wheel chair ordered, and not received at home, this is day 3 from when PPAC Ordered for him. Patient needs assistance for personal hygene. Patient had hip and leg surgery and and requires assistance to manipulate the Walker which he has only 50% weight-bearing on the surgery leg. Please be careful when choosing your nursing home after surgery and don't fall into the hands of the incorrect facility who will lie abo... read more

Dennis M. 

on Yelp

a year ago

I was visiting a family member of mine and This short nurse Ivy is very unprofessional and was not nice to my father I asked her to get my father a blanket and water,she stated it's not my job and she ran to get the CNA even though they were in another patients room helping them, shes rude to cnas and talks down to them and is not team player will yell at CNA I don't know why they hired her, it seems like the cnas don't like work with her and I don't blame them.I thought nurses were supposed to help patients I guess not with... read more

Eileen M. 

on Yelp

a year ago

One of the worst experiences of my life. No care, nothing no empathy just treated worst than a dog . My first night I went to use bathroom and not knowing how weak I was I had to pull the line for help. I was then told to use bathroom down the hall with no Lock and away from the room. Was not shown where the light switches were. I was and I was a fall risk which is why the whole reason I was there. Treated worst than a dog. It only got worse from there. Yelled at disrespectful and told these jerksI have worked all my life. W... read more

Sue F. 

on Yelp

a year ago

Terrible place!!! My father in law was kept waiting for over an hour multiple times for a nurse. PT minimal and that was suppose to be the focus of his stay there. Got Covid-19 there and Director of Nurses did not communicate effectively with the family. Stay way from this place!!!!! 

Kash D. 

on Yelp

a year ago

Not recommending this one because the workers are not skilled most especially during the times of a certain Aurora! She is rude to my family & to other staff there in front of other patients. Such a bad behavior, I doubt if the patients will be very safe w/ her around! I heard she left or was let go , good for the company but bad for the new one she moved into. 

Kathy M. 

on Yelp

a year ago

It was a very disappointing stay for my family member. The care was sub-par. I do not recommend this facility for skilled nursing care. Please do your research before any family member is admitted to a skilled nursing facility. 

Merl S. 

on Yelp

a year ago

When my mom was in the facility, the care team was great. We had care meetings with them. The only thing is the other staff members were terrible. They didn't like answering our questions when we called and even when we were visiting my mom, they were rude. Briana was such a great help and very attentive to all our needs. She came in and gave us all the help she could. Even the Director of Nursing didn't acknowledge us. She was at the front desk when some of the nurses were being abrupt in answering our questions. For the mo... read more

Rebecca A. 

on Yelp

a year ago

This is a horrible place to put elderly patients. My mother had to stay much longer than necessary because of their horrible care. She quickly declined under their care. NOBODY CARES! They rarely got her out of bed, did not try to help her improve. Put in a Foley catheter which led to a very bad urinary tract infection, that ultimately killed her. She got septic, pneumonia, sacral wound injury and no one seemed to notice her decline. I had to call 911 to get her to the nearby hospital. Those are all hospital acquired i... read more

Kathleen K. 

on Yelp

a year ago

Please don't put a relative you love here. They never come when called. My aunt was left too long, no rails up, fell out of the bed trying to go to the bathroom when they never answered the ring, nothing was done for 24 hours. Finally when they x-rayed, my aunt had three broken ribs and three blood clots and died 4 days later.