This profile has been claimed by the business owner or representative.
1609 Trousdale Dr, Burlingame, CA, 94010, United States
Get directionsCleanliness.....qualified people... and a business office that does not know what they are doing!!!!!! They put a depends on everyone whether they are incontinent or not, they are very under staffed and it definitely shows! Someone tried to shave my father while he was on the toilet... they treat people awful
This place it's Hugely terrible the nurses don't care about the patients and they are don't do them job!!!!?
My mother has been in this rehabilitation facility for over a week now. Yesterday she waited for over two hours for someone to help her. She was slumped down in the bed and needed her bed adjusted to take the pressure off her back. This is totally unexceptable response time. She has had to wait multiple times for a nurse to finally show up. I worked in occupational health and safety for the state for many years and this is appalling! I have seen nurses and staff standing around chatting while patients call buttons ar... read more
This place is a train wreck. They never answer the phone. When they do answer, they drop the call to your family's room.
When you read a 1 star, believe it. The 5 star reviews are mainly from in-house employees and friends. This building is a cesspool of filth and disease. The spread of COVID 19 in the building is severe. So severe it put two patients back in the hospital, and the staff stated they only had "diarrhea". The atmosphere is depressing as a leaky basement in a horror film. Grey walls, sad patients and a slew of 20 something's, more worried about social media than your loved one. From the crass German lady that should be retired, a... read more
I was at Peninsula Post-Acute for 14 days following a knee replacement surgery. There was no toilet in the room I was assigned. The hallway I was in had only one bathroom with one toilet and a shower area. I was told not to use the bathroom without a staff member, however, there was never a person available when I needed one. I ended up having to use the toilet anyway and tore the stitches inside my knee while getting off the toilet. My knee became swollen and red which I complained about frequently. The day after I was ... read more
Our experience was extremely short - less than 24hrs. To be fair, the therapy offered to rehab patients may be excellent; we didn't get that far. But the rest of the experience was abysmal. My mom was brought in by medical transport. She was dumped in a shared room, no one greeted her, explained anything, assured her that her doctor's notes and instructions came with her, nothing about her meds, etc. The room was shabby, with garbage on the floor and notes on the wall from a previous occupant, dimly lit and in need of at... read more
The only good things about this place are OT and PT staff are really caring and kind. Most patients are in double rooms which are extremely cramped with a shared bathroom with 4 patients sharing one toilet. There are only 3 shower rooms with showers only being offered every few days. The food is abismal with canned almost rotten fruits and vegetables. There are not enough nurses or staff members and oversight is rampant here. My mom checked in late at night after a hospital stay and not all of her pills arrived with her.... read more
I would not recommend this rehab place to anyone. And if I could have given at zero stars I would have the people are pleasant who work there but the way the facility is run is dreadful the food is unbearable they even served raw bread though one night. They forgot to cook it. How can somebody put that on a plate and not notice it. If I wasn't there heaven only knows how many people would've eaten it and possibly become ill. The people who are in there are elderly and they are our family they deserve the best the day that my... read more
Peninsula Post Acute has a 4 star rating with 257 reviews.
Peninsula Post Acute is open now. It is open 24/7.