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1609 Trousdale Dr, Burlingame, CA, 94010, United States
Get directionsMy mom fell checking her bag at the airport on a Friday. After learning she had broken her pelvis, she needed rehab. Peninsula post.-acute had a rehab bed available. We knew it would be temporary because this facility was an hour and half from my home in Marin county. I'm so glad that they had an open bed. I had feared that she would not receive therapy on the weekend, but was pleasantly surprised that an occupational therapist worked with her on Saturday and a physical therapist worked with her in Sunday. That was just the ... read more
This facility is AWESOME!!! The staff of Nurses, CNA's, Physical Therapy and Occupational Therapy are also AWESOME!!! I have been to this Facility twice and both times they are AWESOME!!! They take care of their patients immensely. I highly recommend this facility to anyone who needs care!! Barbara Palmer
Business response:
Hello Barbara, Thank you for sharing your positive feedback about the facility and all different members of the team that have made your experiences so great. It is always great to know how much of a positive difference we make in our patient's lives. Sincerely, Shane McCormack Administrator 530.400.3060
Over the years of liaising with Peninsula Post-Acute (PPA), I have met such a wonderful care team -- from admissions, social services, nurses & CNAs, to housekeeping. The staff are personable and treat each resident with care and compassion. Kudos to your hard work and dedication.
PPA is such a super wonderful place . Every staff member is compassionate, kind and cheerful. Once you step in this facility you will feel their welcoming gesture. They are so accommodating, friendly, and helpful. My husband feels so comfortable, happy and secured. Thank you for all your dedication.
Toured this facility and love the staff as well as the environment. If I had to place my parents there it would be my first choice with no doubt.
All the CNAs and Nurses are very professional and helpful. Very nice and clean facility!
Business response:
Hello Brandon! Thank you for sharing the kind words about the facility and team! Sincerely, Shane McCormack Administrator 530.400.3060
From the moment we walked in the staff were very attentive with us. With the pandemic my family & I were very overwhelmed & unsure about our auntie going into a rehab facility. But the staff made us feel so welcomed & reassured us of all the safety guidelines & protocols in place to protect the patients. It was very clean & organized. We were very pleased that they had activities for the patients to do inside their rooms. The activities assistant was so kind & friendly. The holiday decorations gave a sense of normalice. Th... read more
Business response:
Hello Cyndi! I am so happy to hear how positive your experience has been with us especially in these trying times. We know how uneasy these times can make people feel when it comes to trusting their loved one to a SNF, and I am glad the team made you feel so welcome and cared for. Should you need anything else don't hesitate to reach out! Warmest Regards, Shane McCormack 530.400.3060
I always had great experiences with the staff at Peninsula Post Acute. They were always super helpful. Even during stressful times of a pandemic, the staff continued to care for the patients and each other. I visited a few other facilities and the feeling you get when you walk into Peninsula Post Acute is definitely just a positive feeling. I would trust them to care for my loved one again.
Business response:
Hello Zachary, Thank you for reaching out and leaving this nice review. We are glad to hear you and your loved one had such a positive experience with the care provided here. I know there were some tough situations to work through, and I appreciate you working with the team to make sure we all stayed on the same page and got the outcome your loved one had hoped for. Stay safe, Shane McCormack Administrator 530.400.3060
My family member in the area needed skilled nursing and rehab recently and we found Peninsula Post-Acute online. When we called to ask about the facility we were so lucky to have spoken with Michelle and Chello in the admissions department. They took the time to answer all our questions and made us feel comfortable having our loved one go there. The rehab team was great! We appreciated the nurses patience with us as this was all new to us and understand that the transition from the hospital is not always easy. Our family mem... read more
Business response:
Hello VB, I really appreciate you taking the time to leave this detailed review of your experience here with Peninsula Post-Acute. If you need anything else in the future, don't hesitate to reach out. Sincerely, Shane McCormack Administrator 530.400.3060
Peninsula Post Acute has a 4 star rating with 257 reviews.
Peninsula Post Acute is open now. It is open 24/7.