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1609 Trousdale Dr, Burlingame, CA, 94010, United States
Get directionsI highly recommend this Facility if you're loved ones needs a total care Facility is clean and organized and the Social Worker Ms Charesa and her CM ms Vanessa are always there to help and listen to your needs Easy to work with and dependable Thanks girls for making my job smooth You provide me all what I needed before you discharge the patients thats why we never had problems and no delays of start of care Really appreciate it Thanks again Keep up a good work! Be safe
Business response:
Hello Jojo, I am glad to hear the positive remarks for the staff here and how well they worked with you. We hope all is well! Sincerely, Shane McCormack Administrator 530.400.3060
First things first - the staff! Charissa and Vanessa are helpful and pleasant to work with, you can tell that patients come first here. We got to meet Shane (the administrator) when we had a challenge with insurance and wow do they have your back! I recommend to all my friends and family - if your loved ones need skilled rehab - get them into Peninsula Post Acute. They have your back.
I was looking for a rehabilitation facility to place my grandfather after he sustained a recent fall end of March. He is currently home but was recommended to do rehabilitation at a skilled nursing facility and came across this facility on Yelp. Due to covid and limited visitation, they offered a virtual tour. The admissions coordinator toured throughout the entire facility - hallways, rehab room, patio, showed an example of how each room would look, etc. The facility was clean. Staff was great and had positive vibes. Def... read more
Business response:
Hello Angel, Thank you for sharing your positive experience with us at PPA. We hope your grandfather continues to do well. Should you ever need anything in the future, don't hesitate to reach out to us! Warmest Regards, Shane McCormack Administrator 530.400.3060
PPA ROCKS! From the department heads, to the nursing staff, and rehab team. Everyone is always willing to help and support one another. Thanks PPA!
Business response:
Hello Alyssa, Thank you for your enthusiastic recognition of the team her at PPA! I am glad to hear that your experiences with everyone have proved to be so helpful. If you ever need anything else, don't hesitate to reach out. Warmest Regards, Shane McCormack Administrator 530.400.3060
We had an amazing experience at Peninsula Post Acute. The first day we arrived with my sick mother, the Administrator was there to greet us. They made us feel warm and welcome with all of the Covid going on, showing us to moms window and bringing us a chair to use when we visit with her. I was able to call anytime day or night to check in on her, which made the communication clear and great!! The staff is friendly and warm and always there to help! I couldn't recommend this place more, we were so happy and knew mom was in go... read more
Business response:
Hello Michelle, Thank you for the kind words you noted here. At Peninsula Post-Acute, we are well-aware of the concerns with loved ones being transitioned to a SNF in the era of COVID, and can firmly say we are here to alleviate all that stress and make the experience of necessary continued healing the best it can be! If there's anything else we can do in the future, please don't hesitate to reach out! Warmest Regards, Shane McCormack Administrator 530.400.3060
5/5 I was asked to write a review for Peninsula Post-Acute soon after being discharged on 6/19/2020. I spent a week in their facility, post leg surgery, for rehab. While I was happy to leave a review at the time, I needed distance to process my injury, surgery, and rehab experience, in order to give an honest review. Now, midway through my recovery, at 100% weight bearing and assisted walking, I look back upon PPA and give them 5 stars. The facility, overall, is well run. The care team with whom i worked, including ... read more
Business response:
Hello Dennis, Thank you so much for taking the time to share your experiences here with us. It was great to hear all the positivity you experienced both her and in the months to come after returning home. Lastly, I wanted to thank you for the feedback given about your experience with the night team and the food. If you have any needs for care in the future or questions you'd like to ask, know we are here for you! Warmest Regards, Shane McCormack Administrator 530.400.3060
My grandpa was there a couple weeks ago and the social services team helped me so much! The staff was so warm and welcoming to my family and I. Very happy with them!
Business response:
Hello Ashleigh, Thank you so much for the kind words here. I'm glad we had the opportunity to provide such great care to your Grandpa. We hope he continues to thrive at home! If you guys need anything else, don't hesitate to reach out to us. Warmest Regards, Shane McCormack Administrator 530.400.3060
I'd like to express our sincere gratitude to both Charissa & Vanessa from the social services department who patiently guided us through the admission and discharge process. My brother was admitted to stay for several days and we were super impressed by the professionalism and assistance rendered.
Business response:
Hello Jon, Thank you for the kind words about Charissa and Vanessa. I am glad to hear that you had a great experience with the team here during your brother's stay. If you ever need anything else, don't hesitate to reach out to us! Warmest Regards, Shane McCormack Administrator 530.400.3060
My mother spent a whole month is this convalescent facility and for the most part was treated quite well. The only issue was that sometimes when she needed assistance or getting some medication it took about 30 minutes before help would arrive. Other than that the place was clean and many of the orderlies were friendly.
Business response:
Hello Joe, We are happy to hear that the majority of things went well here for your mother. We always strive to ensure all needs are met timely and apologize if it took longer than expected at all times for your mother to be accommodated. If you need anything else or care to elaborate on her stay here, please don't hesitate to reach out to me directly. Warmest Regards, Shane McCormack Administrator 530.400.3060
Peninsula Post Acute has a 4 star rating with 257 reviews.
Peninsula Post Acute is open now. It is open 24/7.