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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Very professional & helpful. All of my questions were answered in a timely manner & the information given to me was accurate.Β
In the beginning I was very unsure about refinancing. I was scared and I did not understand really what it meant to refinance, but after talking to my agent and having a few questions answered I am please to say I have refinanced my home and I am happy.Β
Great customer serviceΒ
We only needed to communicate with Nancy a handful of times, but she was always prompt, understanding, and helped us navigate the challenges of refinancing. A few steps did not go as initially planned (at no fault of anyone in particular) but she was extremely patient and always communicated with us when she scheduled. Everyone at PennyMac was great!Β
The process was just as or easier than going through a local loan provider.Β
Had a wonderful experience with the Pennymac Team on refinancing our home. Great customer service, quick process, and helpful communication about everything.Β
More personal contact. Less onlineΒ
EverythingΒ
PENNYMAC has a 4.4 star rating with 49,371 reviews.Β
PENNYMAC is open now. It will close at 7:00 p.m.Β