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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,371 reviews
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Thomas A.'s profile image
Thomas A. 
4 years ago

The communications were great. Yester is clear and to the point. 

Cathy H.'s profile image
Cathy H. 
4 years ago

My overall experience was absolutely fabulous. The entire PennyMac team that worked with me including Laci and Pascal was very pleasant and professional. I am extremely pleased with the help, kindness and friendliness I received. I give the PennyMac team (Laci & Pascal) a 5 star rating. I would recommend Laci & Pascal to receive HIGH honors from PennyMac!!! 

Akayla W.'s profile image
Akayla W. 
4 years ago

The experience I had in dealing with Service Link is the only part of the process that was a nightmare. The rest and all dealings directly with PennyMac was excellent! 

Travis T.'s profile image
Travis T. 
4 years ago

Easiest loan process I have ever used 

Renee Y.'s profile image
Renee Y. 
4 years ago

Communication and expectations clear throughout the process. 

Robert W.'s profile image
Robert W. 
4 years ago

This was the fastest loan process that I had ever been a part of, or involved in. And I’ve done mortgages in the past myself. I went through the application process on Friday before Presidents’ Day weekend and they were already reaching out to me by Wednesday the following week to schedule closing. I actually had to pump the brakes a minute because I was trying to get an updated insurance quote from my insurance agent. I couldn’t believe how fast the whole process went. 5 ⭐️ 

David B.'s profile image
David B. 
4 years ago

Having call backs on a timely matter when messages were left with our questions and concerns. It was a stressful experience compare to the great experience I had when I first bought the house back in 2012. 

Alicia M.'s profile image
Alicia M. 
4 years ago

overall, it was a very pleasant experience ! thank you ! 

HULGIZE D.'s profile image
HULGIZE D. 
4 years ago

The person name must spell correctly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,371 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.