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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process from start to finish seem to be layered in miss communication between the loan team members and the title company for closing. It seemed as if no one knew exactly what was required and no one seem to review notes on the account from previous representatives and everyone seem to be duplicating efforts which made the process even more confusing and frustrating.
Very helpful and responsive
Great Experience. Easy and stress free!
The process was swift and simple.
The ease in which I could get questions answered and the communication from pennymac and myself was very good. No complaints from me on how yall conducted this transaction.
The process was clearly explained.
Went smoothly and as expected
Meagan Thompson was helpful and explained expectations for us and Penny Mac clearly. I'd rate her "excellent". Prior to working with Meagan Thompson, however, there was a time lapse that required us to resubmit some paperwork. We were not told why there was a delay in processing our loan. We called and emailed. When we finally contacted our initial loan processer, he said he'd communicate back to us within the day or the following business day. That did not happen. Our loan application was passed onto Meagan Thompson ... read more
Just great a great group of people to work with! Exceptional job!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.