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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Michelle H.'s profile image
Michelle H. 
on Birdeye

2 years ago

............ 

JOSE L.'s profile image
JOSE L. 
on Birdeye

2 years ago

Eric Haywood and Carol Wells were great but Penny Mac overall was awful. The process took way too long to complete. I was not impress with Penny Mac. Again, Eric Haywood and Carol Wells were great. 

Joseph Y.'s profile image
Joseph Y. 
on Birdeye

2 years ago

the over all process was easy and hassle free. your team made it a stress free process 

Marco F.'s profile image
Marco F. 
on Birdeye

2 years ago

I still have not received the cash out amount I borrowed. The transaction should not have closed before I received the full amount I borrowed. I am expected to pay $304,000 and I never received the $97K cash while the $197K was paid for the former Pennymac loan. If I don't receive the cash out I will not pay the $304k loan. 

David D.'s profile image
David D. 
on Birdeye

2 years ago

Closing agent was great 

Renata P.'s profile image
Renata P. 
on Birdeye

2 years ago

She did a great job. 

Allison D.'s profile image
Allison D. 
on Birdeye

2 years ago

I'm very happy thank you! 

Daniel Sonnier S.'s profile image
Daniel Sonnier S. 
on Birdeye

2 years ago

Very nice experience. 

Hong D.'s profile image
Hong D. 
on Birdeye

2 years ago

- She requested the same documents several times even thought I had informed her about that. - She ignored my notification; as a consequence, the documents for closing date were delayed. - Her explanations/ answers showed that she wasn't knowledgable about the loan process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.