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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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Eric Haywood and Carol Wells were great but Penny Mac overall was awful. The process took way too long to complete. I was not impress with Penny Mac. Again, Eric Haywood and Carol Wells were great.
the over all process was easy and hassle free. your team made it a stress free process
I still have not received the cash out amount I borrowed. The transaction should not have closed before I received the full amount I borrowed. I am expected to pay $304,000 and I never received the $97K cash while the $197K was paid for the former Pennymac loan. If I don't receive the cash out I will not pay the $304k loan.
Closing agent was great
She did a great job.
I'm very happy thank you!
Very nice experience.
- She requested the same documents several times even thought I had informed her about that. - She ignored my notification; as a consequence, the documents for closing date were delayed. - Her explanations/ answers showed that she wasn't knowledgable about the loan process.
PENNYMAC has a 4.5 star rating with 49,191 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.