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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly knowledgeable service was rendered
The feasibility of making everything happen online in preparation of the final closing. Everyone there involved made the process extremely streamlined.
As a first time homeowner, we have been blessed to have the best customer service from PENNYMAC. PennyMac is lucky to have a representative like Ashley to represent their company. She has been AWESOME! Please give her a huge thank you from me and my family for everything she has done for us.
Great company
The whole process was smooth, and I am very happy.
Great customer service & vey pleasant representatives. Happy with my product.
Jessica did a great job guiding us through the process.
Documents changed while processing. Calling in multiple times, multiple days, and never getting ahold of my mortgage team. No one would update me until the loan officer returned from vacation/emergency leave/working from home/sick (all of these excuses were given when calling in to justify the delay) Closed later than expected. The acquisition team is quick to get people on the hook; then transferred to people who are never there to answer the calls. Seems as if they get overloaded with files making it a quantity vs qualit... read more
Non Brandon person
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.