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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,366 reviews
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Tasha J.'s profile image
Tasha J. 
4 years ago

Ms. Autry explained everything to me and helped me a lot. 

Keona W.'s profile image
Keona W. 
4 years ago

Latrice was pleasant and clearly tried her best 

SHAMILKUMAR S.'s profile image
SHAMILKUMAR S. 
4 years ago

I usually do not give bad feedback. I was very disappointed with both Josh and Veronica. I called more than 15 times and sent multiple emails to get update on the loan and closing dates. None of them responded to me, builder, and title company for final CD. The closing was pushed two times and builder charged $1,500 as the fee for not closing the loan in February as planned. Veronica and Josh also received that email from builder. There was no delay whatsoever from my end and the delay was caused by PennyMac. However, PennyM... read more

Joseph P.'s profile image
Joseph P. 
4 years ago

We were very satisfied with the whole process 

Trent V.'s profile image
Trent V. 
4 years ago

PennyMac made my refi quick and painless! 

Cirilo Gomez D.'s profile image
Cirilo Gomez D. 
4 years ago

Everything was streamlined and prompt. It was a very great experience and any issues were promptly resolved. Overall, great customer service. 

Christopher A.'s profile image
Christopher A. 
4 years ago

Thank you. 

Sabrina M.'s profile image
Sabrina M. 
4 years ago

Too busy to give feedback 

Christina A.'s profile image
Christina A. 
4 years ago

thank you very much 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,366 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.