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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,191 reviews
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Shireen C.'s profile image
Shireen C. 
on Birdeye

2 years ago

Communication 

Joel G.'s profile image
Joel G. 
on Birdeye

2 years ago

Grace was very patient and professional with my questions. She is a very professional person who was always prompt in returning phone calls as well as explaining the process. 

Jaime V.'s profile image
Jaime V. 
on Birdeye

2 years ago

5 stars, very easy and smooth refinance experience 

Tracy M.'s profile image
Tracy M. 
on Birdeye

2 years ago

James was a great help 

Pamela C.'s profile image
Pamela C. 
on Birdeye

2 years ago

Be more specific about final numbers at closing. The first refinancing attempt started going bad with repairs/time… representative should have suggested going with straight refi so as to keep low locked in rate,as I was overwhelmed and unsure of options. 

Ramona A.'s profile image
Ramona A. 
on Birdeye

2 years ago

Great service! 

Benigno Aesquivel J.'s profile image
Benigno Aesquivel J. 
on Birdeye

2 years ago

Too many people to communicate. Same documents were requested repeatedly, I needed to initiate the calls to get the information. However, Very happy with Kami for her professionalism and providing information. 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

getting back to u 

Chris G.'s profile image
Chris G. 
on Birdeye

2 years ago

Great team who answered all my questions and help make the loan what I needed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,191 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.