This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication
Great Experience
Great Company for veterans
Chantel did a great job. She was very responsive, knowledgeable and set proper expectations.
The lack of clarity for the process
Devin was very helpful. Thanks Devin
Explain the closing costs timing more accurately. We were told we did not need to bring money to closing and then because of weather, the closing was rescheduled and we had to bring money. After three different discussions with three different people, it was explained by the loan officer. Belinda did not explain it to us accurately. It was a very frustrating process because no one seemed to know with certainty.
Good customer service answered my questions and help me understand things that I did not comprehend
Not Applicable
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,191 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.