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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall Mario did great! :)
I was impressed with how efficient PennyMac’s system is. I’ve worked in the industry before and done my share of loans but communication of the process was always a big unknown. Processors relayed on others to contact the customer for clarification and things got lost in translation. Your system is direct and as a customer, I felt like I was in contact with the right person for each step of the process. I got direct feedback and knew what came n3xt.
The time frame from start to finish and the questions I needed answers to were done very professional thank you for your time and support
She was very helpful, friendly, and funny. Great to work with.
I do not believe the issue was with my loan team. Dealing with a refinance into a VA loan seemed to be a new experience for the team, so there was some miscommunication through the process. Just a learning and growing experience.
Prompt service
The Communication provided by LaRonda and Team, were fantastic!
Closing went smoothly and timeframe was better than expected.
I really appreciated the help and service. All of my questions and concerns were answered, and the process was easy.. Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,366 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.