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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Ron & Lynn B.'s profile image
Ron & Lynn B. 
on Birdeye

2 years ago

Speaking to a live person and calls are returned back in a timely manner. Schedule of closing was great and worked with my schedule. Thanks everyone got refinanced at a lower rate help me. 

Dawn M.'s profile image
Dawn M. 
on Birdeye

2 years ago

Norma was pleasant and always did her best to get answers and communicate. 

Eric P.'s profile image
Eric P. 
on Birdeye

2 years ago

Ms. Green was not only knowledgable and professional but she was very pleasant to work with. The loan process can be stressful but she made the entire experience like dealing with a friend. 

Nikkole W.'s profile image
Nikkole W. 
on Birdeye

2 years ago

I have always loved working with PENNYMAC. The customer service is great and the service is good standard. 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

2 years ago

Brandon was a big help, and I appreciate him working with me on this. 

PHYLLIS G.'s profile image
PHYLLIS G. 
on Birdeye

2 years ago

Ease of peocess and time frame was great. 

Andreas L.'s profile image
Andreas L. 
on Birdeye

2 years ago

Everything went as smooth as glass.. thank you. 

Walter S.'s profile image
Walter S. 
on Birdeye

2 years ago

Paul your loan agent was very helpful in explaining everything and stayed in touch throughout the process. 

Brandon E.'s profile image
Brandon E. 
on Birdeye

2 years ago

Super easy, fast and convenient. Was able to do a cash out refinance and get started on a home improvement project. We are very happy we went through Penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.