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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very good experience with loan reginance
You involved way too many people. No one knew what the others were doing. Too many applications, too many forms requested over and over. Communication severely lacking.
Entire process went smoothly from start to finish, we were able to reduce our interest rate with reasonable closing cost and able to close in a timely manner. I would recommend their services to others.
The process was great! Ms. Nancy was very professional and provided excellent customer service. She ensured we understood the process and informed us of the next steps. You returned our calls and answered our questions to the best of your ability. She was very friendly and working with her was very easy. We appreciate her professional and caring services.
send texts/emails when phone messages are left to ensure messages have been received
From start to finish, questions were answered quickly and clearly. It was not a difficult experience.
Chantel and the PennyMac team was great to work with. I really liked that a notary came to my home to close out the loan. It helped reduce the closing costs for us to refinance. I would definitely recommend PennyMac to refinance your existing mortgage. We lowered our monthly payment by about $200 and got rid of PMI.
Even though we ran into a couple of snags along the way, the team from Penny Mac kept things rolling and helped us overcome the obstacles with good advice, good communication and prompt action.
The process was slow. I sometimes had a difficult time communicating my question to Mr. Martinez.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.