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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Gregory H.'s profile image
Gregory H. 
on Birdeye

2 years ago

PennyMac communicated clearly and made the process simple and stress free. The loan closed fast! 

DAVID R.'s profile image
DAVID R. 
on Birdeye

2 years ago

On time and easy to work with 

Blake S.'s profile image
Blake S. 
on Birdeye

2 years ago

The team did a very good job. Wasn’t stressful at all. 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

Kristina communicated well and was consistently calling with updated loan status, even when there was no movement. Even though the closing process took longer than expected due to the overall number of closing at the time, I never had to inquire about status or wonder what was happening with my loan. Kristina was very professional in her approach and was able to answer all the questions I had. 

Jeffrey T.'s profile image
Jeffrey T. 
on Birdeye

2 years ago

Great communication and the portal was very convenient to upload documents to. 

Philip P.'s profile image
Philip P. 
on Birdeye

2 years ago

Everything went excellent Thank you Phil 

DENNIS A.'s profile image
DENNIS A. 
on Birdeye

2 years ago

Claudia was thorough. 

Ray T.'s profile image
Ray T. 
on Birdeye

2 years ago

Always has been a great experience anytime I used Penny Mac. Nancy provided world class service. Nancy met our expectations and will continue to refer Pennyac. 

Irene M.'s profile image
Irene M. 
on Birdeye

2 years ago

The service we got was excellent and every person we talked to with any questions, was so friendly and ver informative. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.