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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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James M.'s profile image
James M. 
on Birdeye

2 years ago

An overall great and easy experience! 

Ryan L.'s profile image
Ryan L. 
on Birdeye

2 years ago

Refinance was quick and simple 

Karla D.'s profile image
Karla D. 
on Birdeye

2 years ago

Very easy and fast. Everyone was friendly and professional 

John M.'s profile image
John M. 
on Birdeye

2 years ago

My original loan was in my name I was single when purchased, I was not told my wife would have to sign until after process was started and credit ran (swe live in North Carolina its a state law) I would have thought ur people would have informed me from the start, U DID NOT. My wife DID NOT WANT TO SIGN. She did but I lookerd like I had no clue what was going on. She became very leary of ALL INFO because I was not given correct info to begin with. This is why I did not fillout before I did not want to complain but after... read more

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

Very pleased with Max, he was very professional and did what he said he would do, 

Robert N.'s profile image
Robert N. 
on Birdeye

2 years ago

5 star experience 

Christopher H.'s profile image
Christopher H. 
on Birdeye

2 years ago

Joy to work with. 

Vishal S.'s profile image
Vishal S. 
on Birdeye

2 years ago

I was either repeatedly given incorrect information or in several instances no information at all despite several requests made at my end. The closing documents were inaccurate. Closing was delayed several times and the funding was also delayed. In short, everything that could go wrong went wrong. Can’t imagine how a company in a regulated environment is allowed to function in this manner. 

Barry F.'s profile image
Barry F. 
on Birdeye

2 years ago

Have a great day 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.