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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very difficult to reach, no returned emails or calls for quite some time. Closing documents were misspelled. Closing took longer than planned. Missed documents in first closing and had to send out second representative.
Excellent service all the way through the process.
Briana was as helpful as she could be. Unfortunately she gave us incorrect information based on what she had been told by her contact. We were told so much incorrect information that our loan cost us $7000. We had been told several times by our loan agent, then repeated to us from Briana Parker, that there would be a 2nd credit check which would show the balances of our accounts that we were
The convenience to apply, communicate, sign, and provide requested documents online made the process extremely smooth. I liked being able to complete the document requested and provide my signatures on the website at a time that did not otherwise interrupt my busy schedule.
The entire process was easy and unbelievably quick.
The mortgage specialists were consistently unable to review uploaded documents and realize I had already supplied the requested information for their records. Any nominal review of the documents would have told them the requested information was readily available to them in the records review file. Repeatedly I had to contact the mortgage specialist on call and remind them that the information was already in their files? All they needed to do was read the file information to know that the requested documents were already av... read more
very through and helpfu;
Andrew was great! The whole process was smooth and trouble free.
good job Laci
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,518 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.