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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
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Colleen A.'s profile image
Colleen A. 
on Birdeye

2 years ago

Outstanding!! Would use again!! 

Jonathan C.'s profile image
Jonathan C. 
on Birdeye

2 years ago

Grace made sure the loan closed on time and accurately. Great job!! 

Luz N.'s profile image
Luz N. 
on Birdeye

2 years ago

My loan process was a smooth one and I had a great experience from the beginning to the end. 

Christopher L.'s profile image
Christopher L. 
on Birdeye

2 years ago

Great service 

JOHN R.'s profile image
JOHN R. 
on Birdeye

2 years ago

Very nice experience. Once I got all the documents in the whole process went very fast 

MANUEL M.'s profile image
MANUEL M. 
on Birdeye

2 years ago

I the past loan officer would call once a week to keep me informed. 

Amanda N.'s profile image
Amanda N. 
on Birdeye

2 years ago

Everything about my refinance was done exactly as it was stated. Minimal work for me. Very happy with my experience 

SHERYL GALASH W.'s profile image
SHERYL GALASH W. 
on Birdeye

2 years ago

A response when a question was asked. Went through the process twice with PENNYMAC and the communication was horrible each time. I stuck with it because I do like the online account UI. Things did get much better only after I reached out to management. PENNYMAC needs to work on communication with the customers and make this the #1 priority. 

Eric Y.'s profile image
Eric Y. 
on Birdeye

2 years ago

Very fast, and helpful staff. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.