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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Fredricka C.'s profile image
Fredricka C. 
3 years ago

My loan process was seamless. Very happy with the service I received. 

Robert R.'s profile image
Robert R. 
3 years ago

was quick and efficient 

Charles B.'s profile image
Charles B. 
3 years ago

Everything went smoothly. Very pleasant experience! 

Vincenza A.'s profile image
Vincenza A. 
3 years ago

The “team” approach was not effective. I’ve refinanced 2x within the last 5 years (with brokers previously) and uploading to a website, waiting for turn around time, trying to review required documents in one place rather than scattered through email and website was not clear and time consuming. From when I was told the Kami was my person to actually communicating with Kami directly was only for the closing process was brief. Other “team” members repeatedly requested the same documents that I uploaded fo site and so I email... read more

Brian A.'s profile image
Brian A. 
3 years ago

The closing process was easy and fast. We appreciated the quick responses and final signing day came sooner than expected. Thanks! 

Julian J.'s profile image
Julian J. 
3 years ago

Excellent Team 

Daniel H.'s profile image
Daniel H. 
3 years ago

Very easy process everything went really well 

Tiffany B.'s profile image
Tiffany B. 
3 years ago

Fast, quick and easy 

Kwame D.'s profile image
Kwame D. 
3 years ago

Ajanay made the process seamless. She was very helpful throughout the entire process. She retuned calls and responded to emails promptly. She provided excellent customer service. Thank you for a wonderful experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.