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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Emily O N.'s profile image
Emily O N. 
3 years ago

The multiple requests for documents that had been done, or were unneeded. Final payment figures continued to change throughout the process. 

Jorge S.'s profile image
Jorge S. 
3 years ago

The best of all was Latrice. She was able to answer all of our quedtions and accomodate our needs. 

Eduardo T.'s profile image
Eduardo T. 
3 years ago

Very knowledgeable and professional. 

James D.'s profile image
James D. 
3 years ago

Easy fast process. Very good internet portal. Great communication on requirements. Very pleased with the process and outcome. 

Michael P.'s profile image
Michael P. 
3 years ago

thank you great experience everything went as smooth as it can get, thanks again. 

Edward S.'s profile image
Edward S. 
3 years ago

Hilda always answered my questions within a day or two and she answered them so I fully understood what was required. 

JOHN COCHRAN I.'s profile image
JOHN COCHRAN I. 
3 years ago

Hilda was very helpful and timely. This was our first time refinancing, and she made the process simple. Very satisfied with the customer service. 

Bonnie M.'s profile image
Bonnie M. 
3 years ago

The PennyMac team was great and I would definitely use them again. I especially want to Thank Liem he was Awesome and a pleasure to work with 

Daniel T.'s profile image
Daniel T. 
3 years ago

LaRonda was very helpful, professional, friendly, and efficient. The process was smooth and fairly quick, and we are very happy with our experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.