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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication
Only spoke to Jasmine 3-4 times, every time I needed to call for anything I spoke to someone else. So my experience wasn’t through her like at all. Due to this the miscommunication I received was unacceptable and stressful. Not to mention due to an incompetence we nearly lost our home owner insurance account because that money was directed to a random non escrow account, and never paid our bill, which I spent nearly a month trying to straighten out. No one could explain why this happened nor did anyone seem concerned on beha... read more
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Thank you for making this easy.
Pretty straightforward, painless and surprisingly fast.
I recently completed a cash out refi with PennyMac. As an existing customer, the process was seamless and efficient. My options were presented clearly and accurately and the loan closed sooner than expected.
My first experience was horrible but Clarita made it very clear and simple and follow through the entire way thanks for an amazing job
I appreciated the status update calls that happened every so often. The people making the calls were always knowledgeable and able to answer my questions.
Amanda was very helpful and responsive throughout the refinancing process.
PENNYMAC has a 4.5 star rating with 49,194 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.