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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Aster B.'s profile image
Aster B. 
3 years ago

The closing cost increased at the end that doesn’t make me happy 

Jennifer T.'s profile image
Jennifer T. 
3 years ago

My refinance experience with PENNYMAC was amazingly good. The Teamwork between departments was seamless, and communication between steps was clear, concise, and timely. Extra kudos to Kami for her consistent communication, kindness, and attention to detail. She was truly a joy to work with! 

Tyrome D.'s profile image
Tyrome D. 
3 years ago

Tony Torres at PennyMac was GREAT 

Donald L.'s profile image
Donald L. 
3 years ago

A minimum of ten characters 

Brandi S.'s profile image
Brandi S. 
3 years ago

Process was smooth and easy, quick responses to any questions, always very helpful and super nice! 

ROBERT L.'s profile image
ROBERT L. 
3 years ago

Easily done at our home and quickly. Was in our schedule. 

Marisol C.'s profile image
Marisol C. 
3 years ago

Juliet made it great. Super easy to talk to, friendly and communicated everything very simple and easy to understand. She was a pleasure to work with. I love PENNYMAC and always refer my friends to their services. Thank you and look forward to doing more business in the future. 

Audrey Y.'s profile image
Audrey Y. 
3 years ago

I do not want my comments to be posted. 

Mitchell S.'s profile image
Mitchell S. 
3 years ago

To many things, the process was horrific. Over half a year. Repeated request for documents, 10 agents all assigned at random times. No legit point of contact. Whatever management created this process clearly doesn’t deal directly with their staff because it’s horrid. The system doesn’t work. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.