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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,196 reviews
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David O.'s profile image
David O. 
on Birdeye

2 years ago

Sara helped close out the detail for our final signatures and approval. Our initial experience with a separate individual at the start was a bit confusing and delayed as we were concerned about not getting our rate locked but ultimately Sara came thru and we are very pleased with the final terms of our new 30 year mortgage. 

Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

Excellent service. 

Zachariah S.'s profile image
Zachariah S. 
on Birdeye

2 years ago

Please stop hassling me. 

Travis S.'s profile image
Travis S. 
on Birdeye

2 years ago

We had issues with incorrect names on documents from the initial application process. This information was never corrected fully throughout the process. Andrea seemed to do her best in getting the correct information put onto the documents but was unsuccessful. I am not sure if that stemmed from outside forces she was unable control. 

Michel C.'s profile image
Michel C. 
on Birdeye

2 years ago

No further comment 

Dennis S.'s profile image
Dennis S. 
on Birdeye

2 years ago

Very good experience, thank you 

Homayun N.'s profile image
Homayun N. 
on Birdeye

2 years ago

My experience was great and everyone was professional and friendly. 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

2 years ago

Pleasant experience and great personnel assigned. Met me on a crime scene to complete paperwork because I was unable to leave due to nature of work assignment 

William F.'s profile image
William F. 
on Birdeye

2 years ago

I had a service question in which I wanted to be able to see a previous loan on my home page along with my new loan. That has still not happened, though I was assured it would appear next day at latest. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,196 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.