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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was not going to leave this review as to not complain but the reminder emails are persistent. Denny was the one poor part of my experience, everyone else was great and I have enjoyed for years. I felt disrespected and not important to Denny, my concerns did not mean much to him and I turn my business
Overall great experience.
It took forever and my questions didn't get answered in a timely manner
Easy, prompt responses to questions, great explanations of process and what to expect. Bonus points for weekly check-in to make me aware of what was going on. Exceptional service 👏
It was very easy and done at our convenience.
Fast, accurate and very pleasant! Thank You!
Being a veteran this was an awesome experience for me and my family and it will help us immensely in the future. Thank you
Very easy process from beginning to end
GFE, was not accurate. Fees Origination and rate were inconsistent and the communication from the Loan Office Megan was not accurate. Felt like bate and switch. Only reason we closed on time is because we ate the cost of the rate buy down for condo. Megan stated she had to honor the rate but then charged us a fee that she did not disclose. Title was inaccurately documented causing more unnecessary fees and time to correct how title was held: “Joint ownership husband and wife”
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,198 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.