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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinance process was easy and received support along the way.
Everything was good
Every single member I spoke with, went above and beyond expectations of normal customer service. I had an offer slightly lower than PennyMac offered, but the customer service is what sold it for me. Thank you!
Documents that we had to resend over and over ...lack of communication a big headache. also there was a lot of help to get it done towards the end I just wish that it would have went a lot smoother
Excellent service
Yes ma’am thanks I yoi
Lower interest rate
Better communication, clear expectations, correct documents, access to appraisers and not take 3-4 weeks to even order an appraisal
Process about getting documents requested was not easy
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.