PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,364 reviews
Select a rating
James V.'s profile image
James V. 
4 years ago

Everything was done as expected, Thanks Nolan 

Graham J.'s profile image
Graham J. 
4 years ago

Abcdefghij 

Ryan B.'s profile image
Ryan B. 
4 years ago

Nolan was very responsive and calm in the face of some adversity in the process. 

Jorge C.'s profile image
Jorge C. 
4 years ago

The process was easy and clear. All questions answered promptly and the customer service was at the highest level. 

Jose V.'s profile image
Jose V. 
4 years ago

thanks. You were there every step of the way 

Linda B.'s profile image
Linda B. 
4 years ago

The whole process was very fast, accurate and friendly!! Highly recommend PENNYMAC! 

JEFFREY D.'s profile image
JEFFREY D. 
4 years ago

The process with Penny Mac was easy and help was always available. Jessica was always professional, courteous and answer all our questions. 

DAVID M.'s profile image
DAVID M. 
4 years ago

At the very beginning of the process we received a call from Brandon stating that our loan was denied because our present VA mortage loan with Pennymac was in default therefore we could not be approved for a government loan although we were never late or ever missed a payment. HOA documents were sent in 3 times and information that was on the first set of documents was requested a second time because someone didnt look over the document throughly checking that we are billed yearly and not monthly for HOA dues. During clo... read more

Keith L.'s profile image
Keith L. 
4 years ago

More clearer instructions in regards of how to wire money. Different people said different things. Loan officer never contacted me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,364 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.