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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Raymond W.'s profile image
Raymond W. 
3 years ago

PennyMac, always goes over and beyond for their customers. That has been my experience during the loan process and afterwards. 

James G.'s profile image
James G. 
3 years ago

So, we were going with a different loan company when you reached out. PennyMac offered better rates, and better fees! and the process was completed just as quickly (maybe faster) than it would have with the original company. I could not be more pleased with my experience. 

Vincent M.'s profile image
Vincent M. 
3 years ago

Thank you for the easy process of my refinance. 

Dawn B.'s profile image
Dawn B. 
3 years ago

Tracy was very knowledgeable and friendly. I felt I could trust her. 

Melvin Barbee S.'s profile image
Melvin Barbee S. 
3 years ago

Great Job! 

Russell P.'s profile image
Russell P. 
3 years ago

Everything went smoothly and we had lots of questions. All were answered and explained quickly. The closing itself was great/fast/accurate. I did feel collecting docs could be a bit more streamlined, but I understand it's a lot of work. 

Willie Hardy S.'s profile image
Willie Hardy S. 
3 years ago

Professional, courteous,knowledgeable, informative super person to work with. 

Jane L.'s profile image
Jane L. 
3 years ago

The weekly review calls were helpful for reducing stress and for being up to date on each step of progress. My questions were answered well. 

john r.'s profile image
john r. 
3 years ago

Listening better. Responding to questions in a more time manner. Not being given contradictory information. Providing the closing documents correctly the first time, and ready when they said it would be. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.