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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
fast respond from Panny Mac
Everything about the loan process was made simple and easy for us. The only thing I had difficulty with was that the system had a glitch didn't alert our loan officer after we uploaded requested documents, so we were asked for them a couple of times before I had to call and clarify that they were in fact uploaded. Otherwise it was a very pleasant process and I would definitely recommend PennyMac to friends and family!
Edward called me every week and always kept me up to date. Rather it was something on his side or my side he mentioned it and made sure that I had the correct understanding. He was so great throughout the whole process.
Chantel and the PennyMac team were terrific. Chantel checked in on me frequently to see how the process was going and to keep me informed about where things stood. I felt very comfortable with the loan process because of Chantel's involvement.
Michelle was awesome! She made the whole process smooth. Thanks
I never had any bad experience with Penny Mac. Their people are very helpful, friendly, and above all, professional.
Would never do a refinance with PennyMac ever again - I had to do most of the work, calling people etc and it took a ridiculous amount of time - mainly because the same documents were requested over and over again and those documents didn’t pertain to us. We’ve done several refinanced and this one is as by far the worst experience
Pretty good job
Don't know who Jacob Rogers is or why I'm getting this survey. Thanks.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.