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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great staff
Quick and easy at a fair price. Can't ask for much more than that!
The communication
Edward was great. He made every step of the process as painless as could be. He also did a very good job of answering any questions we had and explaining each step of the process. Very happy with him and the help he gave us refinancing our home.
From experience I would say giving more realistic time line for closing. We were told anticipated closing date was in August but in reality it was end of October. And the whole time I would get weekly updates saying everything was on track and on time. Overall, We were satisfied with the experience and just needed to exercise a little patience .
Training issue. Erika is a very nice person but whenever I spoke with another rep you could hear the experience.
Everything was great n they work with my time.
Chantel was thorough and very responsive
Communication wasn't very good and I had to provide the same documents more than once
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.