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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I feel like I completed this survey already. The process with Erica was excellent. She was the one putting the case straight. When she got the call, she take the time to search what was the problem and help me to navigate the system. My only complaint is no for her is for everyone is sometimes as a client I have questions and we I ask the questions are no property address. They have to many case and feel like they were rushing me. I grade Erica 10!
All went smoothly
Raveena was absolutely great. Very personable, very informative, an all around perfect representative for Penny Mac. Hope to interact with her again some day. A+
Everyone was pleasant to work with!
Anita was always prompt and helpful. Took time to break everything down to me. Very grateful.
great service.
I am very satisfied with the service. They made loan process very easy to do. Everyone that was involved were friendly and helpful throughout the process. They answered any questions that I had and updated me as needed.
Professionals & user friendly.
Process was explained clearly and communication was constant each step of the way. Thank you
PENNYMAC has a 4.4 star rating with 48,811 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.