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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Marilyn F.'s profile image
Marilyn F. 
3 years ago

Very good experience 

Karla W.'s profile image
Karla W. 
3 years ago

Great and easy process 

James B.'s profile image
James B. 
3 years ago

I paid $600 down for an appraisal, which was later waived, and never revied any info on what happened to my money. I was not refunded, nor even recognized, after my inquiry with melina woods. Also, the loan was inconveniently set to close one day after my previous mortgage payment to pennymac was required, forcing me to make a final payment on my old loan just before moving on from it. Other than the roughly $1800 that I feel were unnecessary payments that I was forced to engage in, everything else was pretty smooth. 

David J.'s profile image
David J. 
3 years ago

The whole process of refinancing my mortgage went extremely smooth. I managed to achieve my goals for the new mortgage and feel like everyone who helped were very qualified to navigate the complicated world of mortgages. Thank you for a very pleasant experience. 

Debra S.'s profile image
Debra S. 
3 years ago

All things explained and understood without difficulty. Easy process. Thank you! 

Angela H.'s profile image
Angela H. 
3 years ago

Everything went very smooth. 

Rodney C.'s profile image
Rodney C. 
3 years ago

Great experience 

Amber M.'s profile image
Amber M. 
3 years ago

Would have been nice to not had to send the same documents multiple times. I understand when things expire but they should not have expired in the first place if the loan process did not take so long. Communication could have been better 

Suresh C.'s profile image
Suresh C. 
3 years ago

honestly i was scared with the way loan process went on, during the process several times i felt i selected a bad choice (picking Pennymac among available options), terrible experience. i dont even know if i am going to get approved or not till the last min. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.