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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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JACOB P.'s profile image
JACOB P. 
on Birdeye

2 years ago

A+++ Service 

Christian R.'s profile image
Christian R. 
on Birdeye

2 years ago

Very accommodating, understanding and patient. 

Barry L.'s profile image
Barry L. 
on Birdeye

2 years ago

Everyone we had contact with throughout the process was friendly and helpful. We would highly recommend refinancing through PennyMac. 

Cliff M.'s profile image
Cliff M. 
on Birdeye

2 years ago

PennyMac has been great. 

Norman Crazy T.'s profile image
Norman Crazy T. 
on Birdeye

2 years ago

First of all, I NEVER saw or heard from Willie Williams until the day before closing. at one time, I requested his phone number and was told - it would take time to find it . I never communicated with Willie throughout the process. I don't feel it was his fault because the multiple people and tons of emails from Penny mac were coming through but could never get them to slow down, or clarify my process and to help me sift through the many,many emails with tasks requests that were not necessarily current or needed? I strugg... read more

Russell H.'s profile image
Russell H. 
on Birdeye

2 years ago

Katherine Baker was very knowledge and helpful in answering all my questions thoroughly..I can't thank her enough for all the help..I highly recommend PennyMack.. 

Marguerite R.'s profile image
Marguerite R. 
on Birdeye

2 years ago

Very fast and very efficient experience with PennyMac 

PHILLIP S.'s profile image
PHILLIP S. 
on Birdeye

2 years ago

Great and easy to work with! 

Gabriel E.'s profile image
Gabriel E. 
on Birdeye

2 years ago

Easy and painless experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.