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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Guadalupe N.'s profile image
Guadalupe N. 
on Birdeye

2 years ago

Thank you Jon! You have no idea how intimidating it was purchasing a house all on my own (recently divorced) and you made this process unbelievably easy and stress free for me. 

Jeremy H.'s profile image
Jeremy H. 
on Birdeye

2 years ago

Great experiance 

Jimi B.'s profile image
Jimi B. 
on Birdeye

2 years ago

Jon was amazing from start to finish. Any hiccups we had were in other departments or outside of PennyMac. 

Janelle F.'s profile image
Janelle F. 
on Birdeye

2 years ago

Pennymac made the process of refinancing effortless and quick. 

EDDIE J.'s profile image
EDDIE J. 
on Birdeye

2 years ago

Great experience. Happy about payment reduction. Everyone was very helpful. Thanks to Marc for the initial conversation. Again very happy with the process and outcome. 

Byron Brown J.'s profile image
Byron Brown J. 
on Birdeye

2 years ago

Just need to do my research 

Joyce Y.'s profile image
Joyce Y. 
on Birdeye

2 years ago

Submitting everything online was helpful. I realize appraisal is out of PENNYMAC control, but even when our appraisal was updated to include correct number of bath and bedrooms, it came in at the same price as 5bed/3bath instead of 6 bed/4 bath, so I didn’t understand that process 

Gabriel C.'s profile image
Gabriel C. 
on Birdeye

2 years ago

The loan processed moved forward too slowly. Due to this some of the documents that we submitted expired and we had to get new documents causing extra hassle and time from us. Also at closing details about how taxes and insurance were paid were not as we had discussed in the loan process. 

Ann G.'s profile image
Ann G. 
on Birdeye

2 years ago

Very Happy with service provided 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.