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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,221 reviews
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Samuel C.'s profile image
Samuel C. 
on Birdeye

2 years ago

Great experience 

Dennis G.'s profile image
Dennis G. 
on Birdeye

2 years ago

I need some help from a representative about insurance 

Robert H.'s profile image
Robert H. 
on Birdeye

2 years ago

Pretty clear and simple process. 

Breeanne G.'s profile image
Breeanne G. 
on Birdeye

2 years ago

There were multiple Mac team members helping with my loan and it seemed the progression of my loan process was poorly communicated or documented, so there were multiple requests for the same information after I had already supplied it. 

John M.'s profile image
John M. 
on Birdeye

2 years ago

It was quick and fast no jumping through hoops at the last minute. Very painless experience. It probably couldn't get much easier. Thanks! 

Joshua B.'s profile image
Joshua B. 
on Birdeye

2 years ago

Easy process. 

Kimberly C.'s profile image
Kimberly C. 
on Birdeye

2 years ago

Tara is not a good communicator nor does she or is she able to explain the process as it unfolds. 

Holli J.'s profile image
Holli J. 
on Birdeye

2 years ago

Frank was a pleasure to work with. He was prompt on answering questions and tracking necessary papers down. 

Kimber N.'s profile image
Kimber N. 
on Birdeye

2 years ago

My refinance experience was made more seamless with Sandi's expertise and guidance. Very caring and excellent customer service Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,221 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.