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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Christopher S.'s profile image
Christopher S. 
3 years ago

The document request process is very frustrating. Never ends. 

TOYA H.'s profile image
TOYA H. 
3 years ago

It was quick and professional 

Fallon B.'s profile image
Fallon B. 
3 years ago

Lamara was attentive and clear. Very easy to work with and friendly. Highly Recommend them 

Myrna R.'s profile image
Myrna R. 
3 years ago

actual work..... i was being asked for proof of payments for payments made to pennymac....internal information if it is just a refi. 

Victor Garcia I.'s profile image
Victor Garcia I. 
3 years ago

Anita Grayson was wonderful to work with. She always stayed in contact and made the process as easy as it could have been. Thank you for the great service you provided. 

Roy T.'s profile image
Roy T. 
3 years ago

Everything was great with Brianna Parker. I would recommend her to anyone who is interested in a refi!! 

Brent A.'s profile image
Brent A. 
3 years ago

Emeldo Munoz was most excellent to work with during the whole process 

Rachael M.'s profile image
Rachael M. 
3 years ago

LaRonda was great to work with and very prompt and helpful with her responses. The only area that I rated a little lower was regarding the expectations around the water test, and that was not a direct result of LaRonda’s communications. The water test was a requirement that we were informed o go before we were connected with LaRonda, and it was not clear that the sample had to be collected by a third party. When we communicated our frustration about this to LaRonda she was excellent and worked to find an amicable solution. ... read more

Mark G.'s profile image
Mark G. 
3 years ago

It took forever and lots of issues with loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.