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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Manuela B.'s profile image
Manuela B. 
3 years ago

Great job!!!!!!!!! 

Joshua C.'s profile image
Joshua C. 
3 years ago

Was fast easy and pleasant. Alway return phone calls . Will use penny Mac again if I was to purchase another home . Thank you from a guy that had no clue how to navigate through refinancing over the the internet with little computer skills. Thank you again 

Eric Truax I.'s profile image
Eric Truax I. 
3 years ago

Sandra made the whole process very easy, and helped us when we hit some unexpected snags…when we were panicky, she was the voice of calm. And we are very grateful for all of her assistance and hard work. 

Janet M.'s profile image
Janet M. 
3 years ago

Great communication and follow through. When the local closing company made an error on the documents, PennyMac responded swiftly within the hour to redraft the documents to close on time. 

Krystle M.'s profile image
Krystle M. 
3 years ago

Sandra was AMAZING! We couldn’t of asked for a better agent to handle our entire process. She went above and beyond to help us and to answer any and all thousand and one questions I may of had. She was prompt on her responses even when it was after business hours due to my work schedule or even on the weekend. I highly recommend Sandra to anyone who is purchasing a home! 

Joshua B.'s profile image
Joshua B. 
3 years ago

Great experience all around from the start to finish. 

Stephen C.'s profile image
Stephen C. 
3 years ago

Great experience 

Jeraldine T.'s profile image
Jeraldine T. 
3 years ago

Good communication 

Barry Draper I.'s profile image
Barry Draper I. 
3 years ago

My loan office was by my side throughout the entire process. She was very quick to answer any questions along the way. She called a couple of times just to make sure I was still good and didn't have any questions or concerns. This makes the process less intimidating. 5 stars. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.