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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Clear from beginning to end. Communication was top notch and all of the ppl involved were courteous, professional, and knowledgeable.
Great communication
I was happy with Anna and did not expect a different rep to take over during the week of my close. As I understand, Anna left for vacation.
We were passed from our original loan officer to another and we felt like the closing disclosures that we received over the couple of weeks were all over the place. My husband had to call to talk through the numbers. At one point the closing funds were up to $30k and we almost went with another company. Overall the experience was just okay.
I like that everything was communicated clearly from beginning to the end.
I like quick responses and the Penny Mac team were on it!
It was all Edward. He walked me through so I knew how to fill in the forms and get them filed quickly. He touched base with me every week to keep me well informed on how the loan was progressing. I had no surprises. Thank you Edward for making my refinancing a complete pleasure.
Professional, accurate and timely. What else can you ask for. Great job!
Things were good
PENNYMAC has a 4.5 star rating with 49,239 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.