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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,218 reviews
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Brian L.'s profile image
Brian L. 
3 years ago

Very dedicated professional 

John K.'s profile image
John K. 
3 years ago

Penny Mac has always been the best. Thanks 

Brendon M.'s profile image
Brendon M. 
3 years ago

I live in a rural area and was told that I needed to get my water source tested. When I asked Sarkis where to get the water test he said it was fine to get it anywhere. I spent $150 on a test that met the requirements only to find out that it had to be done by the local health department. I was told that I would be reimbursed and I have still not received the reimbursment. The approval was on 10/14/21. 

Deborah S.'s profile image
Deborah S. 
3 years ago

We have been with PennyMac for many years and they have always been great. If you are buying a house or refinancing you should give them a chance. 

Matthew W.'s profile image
Matthew W. 
3 years ago

Quick easy refinance and the team made it happen. Thanks everyone 

ERIC E.'s profile image
ERIC E. 
3 years ago

Everything was above my expectations 

Marina D.'s profile image
Marina D. 
3 years ago

Just one thing…I was told my refi did not go through then I received a call it did. Just the confusion left me worrisome for a couple of days. Important part: I got the loan 😆!!! 

Kevin N.'s profile image
Kevin N. 
3 years ago

Great experience. Closed in expected time frame. Received timely feedback. 

Cynthia B.'s profile image
Cynthia B. 
3 years ago

I had two loans in process. For both loans information told to me did not take place at first. Luckily I had written down all details so both loans were corrected for the most part. The second loan had more problems. So programs laid out at the beginning did not happen later in the process when I had submitted all my paperwork. I read the documents that came to me and saw the discrepancies. I felt like someone was just hoping I would not notice. So , very late in the process, I did not know whether or not these loans were ac... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,218 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.