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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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LEONARD I.'s profile image
LEONARD I. 
on Birdeye

2 years ago

The process was smooth and better than expected. I appreciate the professional friendly experience with Mr.Haywood. To be honest, he kept it real and he was the first of any agent I felt was honest and kept me in the loop, for as many questions that I asked, he was always calm. Thanks. 

Eddie L.'s profile image
Eddie L. 
on Birdeye

2 years ago

Seamless process that was simplified for the end-user. Great job! 

Lance B.'s profile image
Lance B. 
on Birdeye

2 years ago

Refinance was easy 

NANCY M.'s profile image
NANCY M. 
on Birdeye

2 years ago

Great interest rate, Hilda was very nice and helpful, love her. 

James W.'s profile image
James W. 
on Birdeye

2 years ago

It was easy and no hassle. Kept informed the whole way 

DAVID G.'s profile image
DAVID G. 
on Birdeye

2 years ago

I have already filled out a survey with all this information when i closed. 

Lucus S.'s profile image
Lucus S. 
on Birdeye

2 years ago

Process was easy and quick. Documentation was easy to upload from my phone and communication was returned quickly. 

ANGELA A.'s profile image
ANGELA A. 
on Birdeye

2 years ago

No additional comments 

Nalaka D.'s profile image
Nalaka D. 
on Birdeye

2 years ago

Cindy was very good. But she only took over after my previous loan agent did very poor job. So overall, the only thing I liked about my experience with PennyMac was the interest rate :(. But Cindy tried her best to help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.