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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Jennifer Neff was great to work with and very clear on the loan process and what was needed. I feel the break down started when Jennifer turned the process over to the Mac Team. It seemed to me that there was a lack of experience which was frustrating.
Listening and communication
Communication was good
Much easier than other loan processes I've been through.
Our bank act no. Was put in wrong. We did not receive closing money until the 6th day after closing. They had to make sure money got retreaved from the account that they sent it too.
Everyone was very professional but friendly.
Great experience and very professional
Michelle Lofton was very helpful
Erika was pleasant and friendly the entire time and everything went very smoothly!
PENNYMAC has a 4.4 star rating with 48,018 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.