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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,248 reviews
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Theodore V.'s profile image
Theodore V. 
on Birdeye

2 years ago

Everyone we were assigned to or help us were professional, friendly, very helpful. Very great experience 

Kschristopher A.'s profile image
Kschristopher A. 
on Birdeye

2 years ago

Easy, clear, and smooth. 

John C.'s profile image
John C. 
on Birdeye

2 years ago

The people I worked with were great. The requests for documents were often confusing or repetitive; documents I uploaded seem to have disappeared. Sarah and Shay both helped when I got impatient with the system. Your people are good; the interactive systems could be improved a bit. 

David R.'s profile image
David R. 
on Birdeye

2 years ago

Went smoothly. 

Kanchan K.'s profile image
Kanchan K. 
on Birdeye

2 years ago

Communication. Do your job on time. Don’t wait for the last minutes. Follow the guidelines and comply with it. And Communicate. Again, Communicate with your customers. 

Josefino B.'s profile image
Josefino B. 
on Birdeye

2 years ago

Both my wife and I am very appreciated of Shay service in getting my loan. Thank you so much. 

Wanda K.'s profile image
Wanda K. 
on Birdeye

2 years ago

My experience with PENNYMAC team was very pleasant. 

Jill F.'s profile image
Jill F. 
on Birdeye

2 years ago

Very easy and user friendly process 

Troy R.'s profile image
Troy R. 
on Birdeye

2 years ago

Good communication. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,248 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.