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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Darrell O.'s profile image
Darrell O. 
3 years ago

Everything went as expected! 

KEVIN H.'s profile image
KEVIN H. 
3 years ago

Great job! 

Robert O.'s profile image
Robert O. 
3 years ago

Very impersonal all the way through. No personal communication- everything online, which means a lot of info is anticipated and not answered immediately…no assurance until process has been completed. It’s natural for the younger millennials of the world but not for the people used to direct contact. I belong to a generation who abhors answering machines and not the generation who gets anxious about human contact. Thanks for asking online though. You made my case. 

Christian S.'s profile image
Christian S. 
3 years ago

Professionalism, knowledgeable, friendliness, proactive… 

Jason O.'s profile image
Jason O. 
3 years ago

Awesome experience!! 

MIREYA P.'s profile image
MIREYA P. 
3 years ago

Aloha. All the representatives we communicated with from PENNYMAC from beginning to end of refinance were fantastic. They all did their best for me and my family. They did all types of scenarios to see what best fit our situation. The auditors, appreciators all came to us. We did not have to lift a finger. All were so helpful and kind. PENNYMAC made this terrifying process easy and understandable. I’m sticking with PENNYMAC forever!!! 

Utah B.'s profile image
Utah B. 
3 years ago

To long of a process, quicker to buy a new home 

Donna B.'s profile image
Donna B. 
3 years ago

Closing was rescheduled without my knowledge, didn't have a witness available 

Ronald W.'s profile image
Ronald W. 
3 years ago

Professionalism by all 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.