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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was very professional and made it easy for me to accomplish the refinance on my home. Even considering it was a VA loan I honestly expected it to be more difficult. The only issue I had was understanding my initial loan officer on the phone as there were many cut-outs and static. Not sure what the problem was there, but, we got through it. Other than that, everything was pretty smooth, and I have been extremely pleased with PennyMac from the beginning. Great people to work with and they really seem to understan... read more
Clear and prompt information
Andrew Mauch and others involved were very attentive and helpful. The closing was a lot sooner than I expected and easier than expected. Everything seems fine and I pray that it all is a AWESOME as it went. I can’t say anything negative about Andrew and his team. Thank you for making it all easy!
Easy fast process and great interest rate!
MY TAXES ARE OVERDUE AND NO ONE HAS CALL ME BACK IN OVER A WEEK AFTER I CALLED TO REPORT THE PROBLEM.
She answered all of my questions and was very nice and informative. Will definitely recommend her.
I was told my monthly rate would be one amount and it ended up being higher than that. I was told I would be able to get my loan completed while I was deployed overseas and it became a hassle and very unpleasant business trying to do everything necessary to get the process done.
More information concerning the total process from beginning to end would have been very helpful. A pre checklist and meaning of each process would have been important and meaningful.
Tatyanna did an awesome job as did the whole mac team. The loan closed in less than 2 weeks and that was great. I have even referred my fiance and she is currently refinancing her home with Pennymac.
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.