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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was all in house my old and new loans were by the same Co Pennymac
Ms. Veronica was a kw as uth s very pleasant and willing to take the time to answer all our questions. She kept us informed all through the process.
Better communication
I had to change my primary loan handler during the process. My first loan handler did not do a good job. She was not communicating with myself or my builders, and gave me an attitude when I asked about it. Changing to Leticia was the best choice. I got A1 service from her and she fought for me to have the best experience. I would only recommend directly to Leticia and Kyle. They were the best team.
Met or exceeded expectations. I gave 9’s because I believe a 10 is almost impossible. So my “9” is your 10.
Yester was great! Process was quick and easy
No comments.
Timely response and clarification
Keep up the good work.
PENNYMAC has a 4.4 star rating with 48,025 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.