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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Benjamin E.'s profile image
Benjamin E. 
3 years ago

I have already reported our issues with how the closing was conducted in the middle of us dealing with Hurricane Ida. 

Roger B.'s profile image
Roger B. 
3 years ago

Just the willingness to make sure I knew what was going on every step of the way 

Cathy G.'s profile image
Cathy G. 
3 years ago

I had no problems with PennyMac personnel. I had an issue with the appraisal of my home. The appraiser didn't make true statements on the appraisal. She said we had not made any improvements to our home from the time it was and that was not true. We had a new roof put on in 2018. Also, she didn't note that we had a microwave , and seemed in a rush to get our appraisal over with. She had somewhere else she needed to be. The photos of our home were very unflattering. For example, in the bathrooms she took a picture of the toil... read more

Khamsisavath K.'s profile image
Khamsisavath K. 
3 years ago

Maxwell was very professional and knowledgeable about the loan process. He made it easy to communicate and get loan moving. A+ thank you Maxwell. 

Michael O.'s profile image
Michael O. 
3 years ago

Everything worked great with the help of Kyle McTighe. 

Kimberly J.'s profile image
Kimberly J. 
3 years ago

Max was truly a pleasure to work with, very personable and easy to talk to, made the process much easier to get through. Always communicated back with me if he wasn’t available at the time I reached out to him. Thanks Max for all you do, Wishing you a great year going forward. 🙂 

Armin L.'s profile image
Armin L. 
3 years ago

This box is irritating. 

Eric P.'s profile image
Eric P. 
3 years ago

A timely experience in communication. There was a gap in communication at times, possibly due to time zones 

Alan G.'s profile image
Alan G. 
3 years ago

Awesome experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.