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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Clear articulation on the part of John and then Molly. Friendly & patient with having to repeat items I didn’t hear or understand. Great experience with live representatives who didn’t speak with foreign accents one had to wade through!
It was like the whole process took care of itself, really easy
Great experience!
Very helpful and went out of his way to get us exactly what we were hoping for. made the process very seamless and was very easy to get a hold of
I thought the process went well. I'm not sure though that we have to continue paying mortgage insurance as we have since we have a lot of equity now built up in our house I wish that would have been explored more that's all.
Erica went above and beyond to make the whole process effortless for me I really appreciate her!
Raveena was great! Once she got involved, I was getting follow up on a more consistent basis.
My my experience was great because everything they told me that’s what happened at the end of closing I’m saving a lot on my mortgage and that is more important so that’s why it was clear
We were told that if closed on time we would be able to defer our next mortgage payment for up to 2 months but it was only a month . The loan processor lied and the rep Lauren working my loan had other statements that contradicts what the initial guy quoted me. It was a mess and she took awhile to even get back to me. Getting in touch with her was a process and not timely.
PENNYMAC has a 4.4 star rating with 48,025 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.