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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
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everything went smoothly and Andrea kept us in the loop at all times
I have had many real estate loans in my 40+ years of building, buying and remodeling homes both commercially and personally. Penny Mac has been the best lender to work with. Surpassed only by my small town bank, but they are no longer doing RE loans. Penny Mac was efficient, quick, efficient and friendly during every step of the way. PM was recommended to me by my brother, a RE broker and my RE broker locally was so impressed she's going to start using PM for her clients.
Nicholas was great. The underwriters or whomever is in charge of reviewing documents are not. They requested the same documents multiple times and we're not clear with what they wanted. They made the process frustrating and repetitive.
Thank you for a wonderful experience and opportunity to continue our growth
EVERYTHING WENT GREAT
The process was fast and easy. The team was great. Everyone I spoke to were professional and easy to work with.
Great service
Better communication between the internal teams to get a prompt answer to simple questions. We had to delay our closing because the communication about when to make a payment on the existing loan was not answered on time and incorrect information was given.
PENNYMAC has a 4.5 star rating with 49,249 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.