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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,249 reviews
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Sharon N.'s profile image
Sharon N. 
on Birdeye

2 years ago

I don't want to post my review. This process was super easy and surpassed my expectation. 

Lorenzo A.'s profile image
Lorenzo A. 
on Birdeye

2 years ago

I had a great experience with Nieves 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

all very good 

Kaydene J.'s profile image
Kaydene J. 
on Birdeye

2 years ago

Michael was very thorough and always available when needed. 

Ian W.'s profile image
Ian W. 
on Birdeye

2 years ago

PennyMac has poor website and document management. It is unbelievable that the system is a live system. Constant emails asking for documents already submitted is frustrating. Loading document onto website to be told they are missing is frustrating. Michael did a great job. PennyMac should invest in their IT to help their employees. 

Joseph Bates I.'s profile image
Joseph Bates I. 
on Birdeye

2 years ago

knowledgeable representative who went above and beyond to look for a solution to my situation. 

Marianna G.'s profile image
Marianna G. 
on Birdeye

2 years ago

The refinancing process was easy to understand. The representatives that I spoke to when I had questions were very helpful. 

Michael R.'s profile image
Michael R. 
on Birdeye

2 years ago

Jesika was great to work with, I hope I'm able to work with her on my next purchase. 

Jennifer A.'s profile image
Jennifer A. 
on Birdeye

2 years ago

Sharyl was able to accommodate our seller's requests and expedite our tight closing deadline during the Florida real estate frenzy last fall. Kudos to Sharyl and the whole loan processing team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,249 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.